AGWG Civic Association

Telecommunications

The networks that support the communication of voice, video, and data to our homes are important to us all. Check here for announcements from the association or information provided by service providers or customers related to new or existing service. Email your submissions to Admin@agwgcivicassociation.org.

Telecommunications Archive

There are no active telecommunications issues at this time.

How Fast is Your Internet Connection?

If you recently switched to Verizon FIOS Internet Service, you know their base plan offers maximum "downstream" (from the Verizon Central Office to your PC) speeds up to 20 Mbps (million bits per second). Verizon's FIOS FAQs explain that "actual download and upload speeds will vary based on numerous factors, such as the condition of wiring at your location, computer configuration, Internet and network congestion, and the speed of the website servers you access, among other factors."

You can test your connection speed a number of ways, but McAfee's Internet Connection Speedometer is free and safe. Give it a try...you may be surprised at the results!

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Telecommunications Archive

Verizon Update, August 2009

Installation of Verizon FIOS service in AGWG neighborhoods was completed for those residents who took advantage of the introductory offers.

Verizon Update, January 2009

As mentioned in recent AGWG electronic announcements, Verizon is installing fiber optic lines in the community. According the Briana Cowings of Verizon's external relations, the activation should occur in November at which time residents will receive a package on how to subscribe to FIOS service, a welcome option for phone, and TV and internet services for the community.

Verizon Wireless Problems, Fall 2008

For Verizon Wireless subscribers who have experienced service problems during September, Verizon has named an executive ombudsman to address the problem and develop a compensation plan for those affected. The ombudsman said that Verizon will be installing a temporary 120 foot tower by Friday, September 25th. Please let the AGWG know if you are still having service problems after that date. (AGWGCivicAssociation.org). If you wish to be compensated, each affected party must contact Verizon Customer Service and file a formal request. The Ombudsman will contact the association next week to seek input on the temporary fix and compensation plan.

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